Privacy Policy
Last updated: July 6, 2026
At Mind Strategic, we take the security of your personal data seriously. This policy explains what data we collect through our website and CityFix platform, how we use it, and your rights.
1. Data Controller
Data controller: Mind Strategic. Contact: general@mind-strategic.com
Personal data collected through CityFix and our enterprise services is processed in compliance with applicable data protection laws, including GDPR where relevant.
2. Data We Collect
Website visits: IP address, browser type, page view data (for analytics).
Contact forms: name, email address, and message content.
CityFix usage: citizen reports, location data (GPS), photos, and device information — solely for service delivery.
3. Purposes of Processing
Service delivery, responding to demo requests, and technical support.
Within CityFix: classifying urban issues, work order management, and improving municipal operations.
Fulfilling legal obligations and implementing security measures.
4. Data Sharing
Your personal data is not shared with third parties except where legally required.
Data shared with municipal partners under CityFix is transferred under data processing agreements.
Infrastructure providers (cloud hosting, AI services) process data only to deliver the service.
5. Retention
Contact data is retained for up to 2 years after your request is resolved.
CityFix operational data is retained per municipal contracts and legal requirements.
6. Your Rights
You have the right to access, rectify, erase, restrict processing, and object to processing of your data.
Submit requests to general@mind-strategic.com.